does not work,the instructions are confusing,not easy to use it

the new version is confusing,it does not work on my network, when I contact the customer service ,the responds are slow(usually 3-4days),I brought a 3 months subscription, but the customer service tell me that tell me that there is a 1GB limits on my account purchase, never use it again!!!

mr sui simon about Global VPN - With Free Subscription, v1.01